How It Works

WIFH Rewards Program FAQs

When can I start gaining Reward Dollars?

Reward Dollars begin to accrue after the purchase of any new service or product starting May 13 2024.

Can I share my Reward Dollars with another person?

Reward Dollars are not transferable and cannot be given to another person.

Can I redeem or refund my Reward Dollars?

They cannot be redeemed for cash and are non-refundable.

Do my Reward Dollars expire?

Reward Dollars never expire and can be used for any future purchases.

Can I earn Rewards Dollars with a Gift Card purchase?

Reward dollars are earned once your gift card has been redeemed.

Can I use Reward Dollars along with/on top of a promotion or special offer?

Reward dollars can be used in combination with specials or promotions.

Can I earn Reward Dollars from a previous visit to WIFH?

Reward dollars are not retroactive, they cannot be given from previous purchases. The program launched May 13, 2024.

What is the value of a Reward Dollar based on?

Rewards dollars are based on the “net” payment (after discounts applied).

Do I have to use all of my Reward Dollars at once?

Patients do not have to use all their reward dollars at once, they can select a certain amount to use towards their purchase.

Can I use my Reward Dollars the same day I accrue them?

Reward Dollars can be used on future purchases only.

Can I use my Reward Dollars towards an online purchase?

Our online store is not set-up for redeeming Reward Dollars. Please call our office if you would like to purchase a product using your Rewards Dollars.